Author: Vic Tarasik

Shop Owner Coach™

Is A Business Coach Right For You?

Imagine that you are cruising across the state in your favorite muscle car. It might be a vintage Camaro, ‘Cuda, or even a classic Boss Mustang. No modern connectivity and you decided to leave your cell phone behind because you wanted to take a technology break.

DO YOUR SIGNS SHOUT OVER YOUR SHOP’S MESSAGE?

Signs are everywhere. Some communicate their message effectively, while others fall flat – and some are just downright confusing. The Five Man Electrical Band sang in 1971: “Sign, sign, everywhere a sign blockin’ out the scenery, breakin’ my mind.  Do this, don’t do that, can’t you read the sign?”

WHAT’S YOUR PLAN TO ATTRACT TOP TALENT?

Will you be ready when one of your technicians or advisors, steps into your offices, closes the door, and says“ Hey Boss, do you have a minute to talk?” We’ve all had that happen and today I’ll give you 5 tips to being ready for that moment by having an on-going recruiting plan in place.

Increase Your Service Sales By Asking Your Customer One Simple Question

Increasing sales of parts and labor while the customer is in your shop is both efficient for your customer and profitable for you. In my experience, a shop's lack of a standardized sales procedure, or lack of Service Advisor training, leads to lost opportunity at the counter, and inconvenience for the customer. Asking your customer one simple question during the write-up process, can yield a vast amount of service and maintenance opportunity, and at the same time increase your technician’s productivity and efficiency